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Public Wiki

This wiki contains links and documentation for onsite SESYNC postdocs and staff. All research guides, discussion forum, and tutorials are available on cyberhelp.sesync.org.

General Information

SESYNC Account Information

Your SESYNC username and password is used to all services offered at SESYNC, including email, wireless networking, and any web portals

SESYNC Resources & Policies

Space Use

Computing Resources

Public Desktop available in the open area. Guest laptops are also available upon requests. Please e-mail cyberhelp@sesync.org to reserve a laptop.

Networking and VPN

SESYNC provides network services for both our onsite researchers and conference guests. Please note that SESYNC staff should connect to the sesync-secure wireless network in order to see printers and file shares. Our guest network is heavily firewalled and cannot directly connect to SESYNC services unless you use a VPN connection.

If you're offsite and need to connect to file shares, databases or other internal resources, you will need to open a VPN connection. Web-based services (rstudio.sesync.org, files.sesync.org, etc.) do not require a VPN connection.

Wireless networking

VPN

Wireless projection

Printing

SESYNC provides a number of printers around the center including a large multi-function copier/scanner/printer. If you notice a printer is out of paper, please refill it using the paper sitting in the front of the center by the fax machine.

Phones, Voicemail and Conferencing

SESYNC now uses Zoom Enterprise that is provided by the Division of IT from UMD. Each user can login to their individual Zoom accounts at https://umd.zoom.us/ and the desktop app can be found at https://umd.zoom.us/download. If a conference room is needed please email scheduling@sesync.org in order to book a room and a member of the Business Office Staff can book it off.

SESYNC CI Staff have the same account access as any other staff member or postdoc. If Zoom webinar is needed for presentations to large numbers of people with a registration link provided, please contact Div IT 301.405.1500 | itsupport@umd.edu

SESYNC IT staff have headsets and webcams that are available for use.

Phones and Voicemail

SESYNC IT staff provides phones to full time staff employees only. By default voicemails will be sent as an email attachment from 8x8. If you need to reset your voicemail passcode please email cyberhelp@sesync.org

Conferencing

Lecture streaming

E-mail and Calendaring

SESYNC uses G Suite provided by campus with an @sesync.org email address alias. New employee email addresses will match their UMD Directory ID i.e bsmith@umd.edu will also receive emails addressed to bsmith@sesync.org

E-mail

Calendars

File Shares

SESYNC provides several types of storage:

  • Administrative file share (shares.sesync.org)
  • Large pool of research storage FORMERLY (storage.research.sesync.org) Now located at (netapp.research.sesync.org)
  • Document storage is also available via Google Drive (https://drive.google.com/)

The administrative or SESYNC share primarily contains copies of policies, administrative data for groups, and ppt/poster templates. Official copies of all SESYNC policies and templates are available in the Center-Wide Documents, Policies, and Templates folder on the share.

Access the SESYNC Share

Sharing files with External Collaborators

Accessing your research storage

Druva Backup System

All laptops and desktops are backed up nightly using a service called Druva. We automatically install this on all SESYNC supported laptops and desktops, in addition, we also provide clients for your personal machines that are used for SESYNC work. We strongly encourage you to install the client on your personal machines if you have anything SESYNC-related that you care about.

Setup Druva

Restore files using Druva restore

UMD Resources

Useful links to resources at the University of Maryland: