SESYNC provides network services for both our onsite researchers and conference guests. Please note that SESYNC staff should connect to the sesync-secure wireless network in order to see printers and file shares. Our guest network is heavily firewalled and cannot directly connect to SESYNC services unless you use a VPN connection.
If you're offsite and need to connect to file shares, databases or other internal resources, you will need to open a VPN connection. Web-based services (rstudio.sesync.org, files.sesync.org, etc.) do not require a VPN connection.
SESYNC provides a number of printers around the center including a large multi-function copier/scanner/printer. If you notice a printer is out of paper, please refill it using the paper sitting in the front of the center by the fax machine.
SESYNC Supports two types of conferencing; Skype for Business tele/video Conferencing and Skype. Using Skype for Business, SESYNC provides desktop phone service and internal instant messaging services. All SESYNC supported desktops and laptops have Skype for Business installed, and http://terpware.umd.edu provides copies for individual use. The Android Play store and Apple store also provide Skype for Business clients free of charge for tablets and phones.
Skype for Business is used for a majority of our video conferencing and is available to use from your desktop or from any of our conference rooms. You can schedule easily schedule a Skype for Business conference from your outlook calendar. Skype for Business supports both dial-in phone conferencing and video conferencing via a web client. From your desktop or conference room, you’ll use the same software regardless of how your attendees are connecting.
SESYNC IT staff have headsets and webcams that are available for use.
SESYNC uses Office365 and Exchange online for all @sesync.org email boxes and center-wide calendaring. You are able to use your personal devices to check mail, while most should auto-detect based on your email address, you may need to provide our mail server (outlook.office365.com) if prompted. We maintain a number of internal mailing lists and offer mailing list services for groups. The following links explain how to check your mail, subscribe to calendars, mailing list policies and a list of internal mailing lists.
The administrative or SESYNC share primarily contains copies of policies, administrative data for groups, and ppt/poster templates. Official copies of all SESYNC policies and templates are available in the Center-Wide Documents, Policies, and Templates folder on the share.
All laptops and desktops are backed up nightly using a service called Druva. We automatically install this on all SESYNC supported laptops and desktops, in addition, we also provide clients for your personal machines that are used for SESYNC work. We strongly encourage you to install the client on your personal machines if you have anything SESYNC-related that you care about.